1. GENERAL PROVISIONS

This policy is aimed at preventing the use of the caser.gg platform for the legalization of proceeds obtained by criminal means and the financing of terrorism. We commit to complying with high security standards to protect our users and ensure the transparency of all operations regarding the opening of game cases and the exchange of game items.

2. "KNOW YOUR CUSTOMER" (KYC) PRINCIPLE

To ensure access to the services of the site and the possibility of opening game cases, we apply user identification procedures.

• Identification: We use your profile data (for example, through the Steam API) to confirm the identity of the user.
• Verification: In the event of detecting suspicious activity, we reserve the right to request additional documents to confirm your identity.
• Data link: Information obtained during identification may be linked to cookies to ensure the security of gaming sessions.

3. TRANSACTION MONITORING

We carry out constant control over financial operations on the platform:

• Payment control: Every balance top-up and use of promo codes is checked for legitimacy.
• Activity analysis: We use technical solutions to track unusual patterns of behavior when opening game cases and withdrawing skins.
• Blocking: Upon identification of signs of fraud or money laundering, access to the account and site services may be temporarily restricted until circumstances are clarified.

4. USER OBLIGATIONS

• The user undertakes to provide reliable information when using the services of the site.
• It is prohibited to transfer your session data (temporary keys) to third parties.
• The user confirms that the funds used to participate in the gameplay are obtained by legal means.

5. SECURITY MEASURES AND DATA STORAGE

All data is processed in accordance with the Privacy Policy and is protected by technical means.

We use temporary session keys to protect access to users' personal accounts.

6. REFUSAL OF SERVICE

The Company reserves the right to refuse the provision of services or restrict access to site content if the user's actions violate established security rules or if the user refuses to undergo the verification procedure.

7. CONTACT INFORMATION

For all questions related to AML/KYC procedures, suspicious activity, or the security of your account, you can contact support: Email: support@caser.one.